Accmeet
Support

Contact us

Everything reaches us at support@accmeet.com. There is one inbox, and it is read by the people who build Accmeet.

01

Email support

Write to support@accmeet.com from the email address on your Accmeet account. Mail from an address we cannot match to an account takes longer, because we have to establish who you are before we can discuss anything on it.

What to include

  • The email address on your account.
  • The job or proposal it concerns, if it concerns one.
  • What you expected to happen, and what happened instead.
  • A screenshot, if the problem is something you can see.
Never send a password, an OTP, or a card number. Nobody at Accmeet will ask you for any of them.
02

Things you can settle without us

Some of what reaches support is already handled inside the product, and going through the product is faster than going through the inbox.

A payment you want held back
Raise a dispute on the job itself. A held payment is not released while a dispute is open, and raising it in the product starts the clock. An email does not.
Editing your profile
Your bio, skills, rates, and availability can all be changed from your dashboard at any time.
Closing your account
Account deletion is self-serve from your account settings. An account with a payment still held cannot be deleted until that payment is settled.
03

By post

For anything that has to be sent physically, including legal notice:

AccmeetD-1/102 Kiran ResidencySurat, Gujarat 394130India